The MIT Sloan School of Management found that a good employee experience can have positive ripple effects that link to better business outcomes and customer experiences. Building a bond between employees is cited as playing a part in building company loyalty. One of the great challenges of the current economy is the pressure for large, established companies to respond to disruption in their industries. Companies must be able to create new, innovative customer experiences and digital services rapidly and continuously. Traditional command-and-control organizational structures are not effective in this rapidly changing world. Required instead are flatter hierarchies, an innovative mindset throughout the organization, and fluid test and learn environments in which employees can be both proactive and reactive in realizing customer expectations.
PowerPlay can help you with an effective employee retention program that addresses how to recognize unique talent, highlight teamwork, and even encourage friendly competition.
